Privacy Policy
Effective Date: February 28, 2026
Contents
1. Introduction
Cappio Technologies Inc. ("Cappio," "we," "our," or "us") operates the website located at cappio.ai (the "Site") and provides acquisition infrastructure services, including AI-governed advertising optimization (the "Services").
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, submit information through our forms, or use our Services. By accessing the Site or using our Services, you agree to the practices described in this policy.
2. Information We Collect
Information You Provide Directly
When you interact with our Site or Services, you may provide us with:
- Contact information: name, email address, phone number, company name, and job title submitted through contact forms, demo requests, or consultation inquiries.
- Account credentials: login information for advertising platforms (Google Ads, Meta Ads, etc.) that you authorize us to access on your behalf as part of our Services.
- Business information: details about your business, industry, advertising goals, and current marketing activities provided during onboarding or consultations.
- Communications: content of emails, messages, or other correspondence you send to us.
Information Collected Automatically
When you visit our Site, we may automatically collect:
- Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
- Usage data: pages visited, time spent on pages, referring URLs, click patterns, and navigation paths.
- Cookies and similar technologies: as described in Section 5 below.
Information from Authorized Ad Accounts
When you engage our Services and grant access to your advertising accounts, we may access:
- Campaign performance data (impressions, clicks, conversions, spend)
- Audience and targeting configurations
- Ad creative content and landing page URLs
- Bidding strategies and budget allocations
- Historical account performance metrics
This data is accessed solely to deliver our AI-governed optimization Services within your accounts. We operate inside your accounts under your authorization — we do not extract or store this data outside of what is necessary to perform the Services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To provide, maintain, and improve our acquisition infrastructure Services, including AI-governed ad optimization within your authorized accounts.
- Communication: To respond to inquiries submitted through our contact forms, schedule consultations, and provide information about our Services.
- Account management: To manage your relationship with Cappio, including onboarding, performance reporting, and ongoing support.
- Site improvement: To understand how visitors use our Site and improve its content, functionality, and user experience.
- Legal compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell your personal information. We do not use your advertising account data for any purpose other than delivering the Services you have authorized.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Contact form submissions: Retained for the duration of our business relationship and a reasonable period thereafter for follow-up and recordkeeping.
- Ad account data: Accessed only during the active service engagement. Upon termination of Services, we cease accessing your accounts and delete any stored performance data within 90 days.
- Site usage data: Retained in aggregate, anonymized form for analytics purposes.
If you request deletion of your personal information, we will comply within a reasonable timeframe, subject to any legal obligations requiring us to retain certain records.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (TLS/SSL)
- Access controls limiting who can view your information
- Regular security assessments of our systems
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-out: Unsubscribe from marketing communications by following the unsubscribe link in any email or contacting us directly.
- Ad account access revocation: You may revoke our access to your advertising accounts at any time through the respective platform's settings.
To exercise any of these rights, contact us using the information in Section 13.
9. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including:
- The right to know what personal information we collect, use, and disclose.
- The right to request deletion of your personal information.
- The right to opt out of the sale of your personal information. We do not sell personal information.
- The right to non-discrimination for exercising your privacy rights.
To submit a request under the CCPA, contact us using the information in Section 13. We will verify your identity before processing your request.
10. Children's Privacy
Our Site and Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us using the information in Section 13.
11. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Cappio Technologies Inc.
Email: privacy@cappio.ai